CUSTOMER SERVICE SPECIALIST WITH GERMAN

Are you passionate about providing top-tyre customer service and fluent in German? Join our dynamic team as a Customer Service Specialist and make a difference by supporting our valued German-speaking customers! 

JOB DESCRIPTION

• Engage and Support: Be the primary point of contact for our German-speaking customers, ensuring their needs are met with the highest standards. 
• Multilingual Communication: Use your Swiss German daily, with English for internal communication. French? That’s a bonus! 
• Order Management: Process orders, coordinate deliveries and handle invoicing with precision. 
• Cross-Departmental Collaboration: Work closely with our sales and logistics teams to ensure seamless operations. 
• Own portfolio of clinets:  You will be responsible for a selected range of customers 

CANDIDATE PROFILE

• Language Proficiency: Excellent command of written and spoken German, along with communicative English. French is a plus! 
• Personal traits: We’re looking for someone who is communicative, independent, and flexible. 
• Tech Skills: Strong MS Office skills, especially in Excel and Outlook. Experience with Oracle, SAP, or Salesforce is a plus. 
• Experience: Previous experience in a similar role is beneficial but not mandatory. 
• Education: A high school diploma at minimum. 

WE OFFER

• Generous Time Off: Enjoy 5 weeks of vacation and 5 sick days annually. 
• Health & Wellness: Meal allowances, pension fund support, and a MultiSport card to keep you active. 
• Professional Growth: Opportunities for further education, fully covered language courses, and team-building activities. 
• Technology & Comfort: A company laptop to ensure you’re equipped for success. 
• Culture & Spirit: Be part of a unique Nordic company culture, embodying the “Hakkapeliitta spirit” with a collaborative and supportive work environment. 
• Financial Rewards: A competitive salary with a financial bonus for your contributions. 

GET IN TOUCH WITH US

If you’re eager to take on this exciting role and thrive in a supportive, innovative environment, we want to hear from you! Apply now and be a part of a company that values your skills, growth, and well-being

Daniela Andaházyová
[email protected]
+420 731 643 730