Customer Care Specialist (English + Dutch)

We are looking for an experienced and communicative Customer Care Specialist fluent in both English and Dutch to join our team. You will be part of a dynamic group focused on processing sales orders for the UK & North region. This role involves not only back-office tasks but also active customer communication.

WHAT YOU WILL DO

• Coordinating the process of receiving and processing orders
• Communicating with clients and providing support throughout the order process
• Collaborating closely with internal teams (supply chain, procurement, finance)
• Addressing customer inquiries and ensuring high-quality service
• Serving as a key point of contact between clients and various internal departments

WHAT WE EXPECT FROM YOU

• Fluency in English and Dutch (spoken and written)
• Excellent communication skills and a customer-oriented mindset
• Experience with SAP and Salesforce is a significant advantage
• Ability to solve problems independently and manage time effectively
• A team player attitude and willingness to collaborate with different departments

WE OFFER

• Stable Employment: Full-time position with an indefinite contract. 
• Attractive Compensation: Great salary + annual bonus. 
• Flexibility: Flexible working hours and regular home office opportunities. 
• Benefits: 25 days of vacation, public transport allowance, company canteen, meal allowance, special healthcare program. 
• Location: Modern offices close to metro station A. 

GET IN TOUCH WITH US

If you meet the above requirements and are excited to become part of our team, please send us your CV!

Daniela Andaházyová
[email protected]
+420 731 643 730