Consumer Care Specialist

Come join one of the largest brewer in the world.

Multinational drink and brewing company is currently hiring for the position of Consumer Care Specialist to ensure operational coverage for business as usual consumer requests, improve consumer journey in contact models as well as consumer satisfaction and loyalty.

Are you a team player? Are you oriented on the result?

Do not and hesitate and apply now!

WHAT YOU WILL DO

• Assist consumers questions, doubts and handle different levels of complaints
• Ensure consumers onboarding and loyalty
• Ensure balance between consumer, customer and objectives
• Prioritize cases and address properly each issue
• Communication with all stakeholders

WHAT WE EXPECT FROM YOU

• Fluent English and German
• Analytical and problem solving skills
• Basic business sense
• Consumer/Customer mindset
• Knowledge of MS Office

WHAT YOU CAN LOOK FORWARD TO

• Company events
• Company free products
• Holiday
• Meal vouchers
• Multisport card

GET IN TOUCH WITH US

If you are interested in this position, please send me your CV in English and I will contact you.

Vlada Kyrychenko
[email protected]
+420703865281